Privacy Policy — encourJ

Encourj, LLC (“encourJ,” “we,” “us,” or “our”) operates the website www.encourj.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site, submit our contact form, or book an appointment with us.

By using the Site, you agree to the collection and use of information in accordance with this policy.

1Information We Collect

a. Information you provide directly

When you fill out our contact form, we may collect:

Name
Email address
Phone number (if requested)
Company name (if provided)
Any message or project details you submit

When you book a call or appointment through our scheduling tool (powered by Google), we may collect:

Name
Email address
Phone number (if requested)
Date/time of your selected appointment
Any additional information you provide in the booking form

b. Information collected automatically

Like most websites, our Site is hosted on Squarespace and automatically collects certain information when you visit, including:

IP address
Browser type and device information
Pages viewed and time spent on the Site
Referring website/URL
Cookies and similar tracking technologies (see Section 5)

Squarespace may also collect analytics data on our behalf. For details on Squarespace's own data practices, see the Squarespace Privacy Policy.

c. Information from third-party services

Our appointment scheduling feature is provided through Google (e.g., Google Calendar / Google Appointment Scheduling). When you book an appointment, your information is also processed by Google in accordance with the Google Privacy Policy.

2How We Use Your Information

We use the information we collect to:

Respond to inquiries submitted through our contact form
Schedule, confirm, and manage appointments and calls
Provide proposals, quotes, and information about our services
Communicate with you about our services, updates, or follow-ups
Improve our Site, services, and user experience
Maintain the security and proper functioning of our Site
Comply with legal obligations

We do not sell your personal information to third parties.

3How We Share Your Information

We may share your information with:

Service providers who help us operate our business, such as Squarespace (website hosting) and Google (appointment scheduling and calendar management)
Legal authorities, if required to comply with a law, regulation, subpoena, or legal process
Business transfers, in the event of a merger, acquisition, or sale of company assets

We do not share your information with third parties for their own independent marketing purposes without your consent.

4Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, respond to inquiries, maintain business records, or comply with legal obligations. You may request deletion of your information at any time (see Section 7).

5Cookies and Tracking Technologies

Our Site, through Squarespace, may use cookies and similar tracking technologies to:

Recognize returning visitors
Understand how visitors use the Site
Improve Site performance and content

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the Site.

6Third-Party Links and Services

Our Site may contain links to third-party websites or use third-party services (such as Google's scheduling tools). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies directly:

7Your Privacy Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction or deletion of your information
Object to or restrict certain processing
Request a copy of your data in a portable format
Withdraw consent where processing is based on consent

California Residents — You may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to request deletion.

EU/UK Visitors — If applicable, we process personal data in accordance with the General Data Protection Regulation (GDPR), relying on legitimate interest and consent as our legal bases for processing contact and scheduling information.

Georgia Residents — Georgia does not currently have a comprehensive consumer data privacy statute comparable to the CCPA or GDPR. However, we handle your information consistent with Georgia's data breach notification law (O.C.G.A. § 10-1-912), which requires us to notify you in the event your personal information is compromised in a security breach.

8Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

11Governing Law

This Privacy Policy is governed by the laws of the State of Georgia, USA, without regard to conflict of law principles, unless otherwise required by applicable law (e.g., GDPR for EU/UK visitors or CCPA for California residents).

12Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Email: privacy@encourj.com
Website: www.encourj.com